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Quality Management 


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Master of Science in Quality Management

The Master of Science in Quality Management was developed using the American Society for Quality (ASQ) body of knowledge required for the Certified Quality Engineer (CQE), Certified Quality Manager (CQM), and Certified Quality  Auditor (COA). A student in this program will master a variety of methods that include the human factors that influence quality and statistical techniques for continuous product and process improvement. Our students are typically mid-career individuals with quality-related responsibilities in areas such as manufacturing, social services, food services, printing, finance, education, construction, engineering, health care and government. The program can be tailored to meet the diverse needs of any organization seeking to improve. Out-of-state students can take EMU–Online courses at Michigan in-state tuition rates.

Program Description
The quality management program is designed to:

  • Prepare personnel to assist organizations in meeting their need for continuous quality improvement in order to remain competitive.
  • Provide education in quality management to organizations located throughout the world.
  • Facilitate the needs of quality management professionals in attaining professional certification.
  • Provide graduate education in quality management to meet the needs of adult learners.

Career Opportunities
The master's in quality management offers a flexible format for those who want to meet specific educational and career objectives. Students in the program often enhance their career options by gaining the contemporary knowledge and perspective required of both quality managers and those who are responsible for one or more aspects of quality improvement in their organizations. Graduates usually discover increased advancement opportunities and the potential for a higher salary.

Number of Credits

  • 30 credit hours

Program of Study
Quality Program Requirements

  • Develop a 30-credit-hour program with assistance of a graduate adviser;
  • Complete all EMU Graduate School requirements;
  • Earn 30 credit hours in 500- and 600-level courses; and
  • Satisfactorily complete a development project or thesis.
Quality Courses
Program of Studies (30 credit hours)
Required Core Courses (10 credit hours)
  • QUAL 546 Total Quality Management (2)
  • QUAL 548 Tools for Continuous Improvement* (2)
  • QUAL 551 Design of Experiments (2)
  • QUAL 552 Quality Planning (2)
  • QUAL 559 Cost of Quality (2)
*Appropriate for those students who have never taken basic statistics and/or statistical process control (SPC).

Required Quality Specialization (12–14 credit hours)*
  • QUAL 550 Advanced Statistical Process Control (2)
  • QUAL 553 Geometric and Surface Texture Tolerancing (2)
  • QUAL 554 Reliability, Maintainability, and Product Safety (2)
  • QUAL 555 Quality Auditing (2)
  • QUAL 556 Human Factors in Continuous Improvement (2)
  • QUAL 557 Measuring Customer Satisfaction (2)
  • QUAL 651 Advanced Design of Experiments (2)
  • QUAL 652 Multivariate Data Analysis (2)
  • QUAL 655 Technical Six Sigma (2)
  • QUAL 568 Lean Practices (2)
*Course selection subject to approval by your program advisor.

Required Capstone (6–8 credit hours)
  • QUAL 647 Research Methods* (2)
  • QUAL 690 Development Project/Thesis** (1)
  • QUAL 691 Development Project/Thesis** (2)
  • QUAL 692 Development Project/Thesis** (3)
* Required for all students
**QUAL 690 + 692 required for a project; QUAL 690 + 691 + 692 required for a thesis.

Quality Program Conditional Requirements
  • Conditional coursework is to be completed before starting the degree program.
  • Develop a sequence of prerequisite needs in consultation with an adviser.
  • Conditionally admitted students may validate their competencies by taking undergraduate courses, testing out of courses, or by well-documented experience.

For More Information

Read more information by downloading the fact sheet [PDF].